JM Jewelry Care Plan

Protection for the Jewelry You Love to Wear

Fine jewelry is meant to be worn, celebrated, and enjoyed—not left in a box because you are worried about everyday wear.

A JM Care Plan provides extended service coverage for eligible jewelry purchased from SARDIÑA Diamonds & Gold. Depending on the plan and the piece, coverage may help with common repair and maintenance needs that can develop over time.

Choose from available 3-year or lifetime coverage when purchasing eligible jewelry.

Jewelry Is Made for Real Life

Even well-crafted jewelry can require professional attention after years of regular wear.

Prongs can become worn. Bands can thin or crack. Stones can become loose or damaged. A ring may need to be resized as life changes.

A JM Care Plan helps make eligible repairs and maintenance more manageable, convenient, and predictable—so you can continue enjoying your jewelry with greater peace of mind.

What May Be Covered

Coverage varies by jewelry type, plan selected, and the applicable Terms and Conditions. Eligible services may include:

Prong Repair and Re-Tipping

Worn or damaged prongs may need to be rebuilt or re-tipped to help keep stones securely in place.

Damaged Settings and Under-Galleries

Coverage may apply to eligible damage involving the stone seat, setting, or supporting structure beneath the stone.

Cracked or Thinning Bands

Regular wear can gradually weaken or thin a ring band. Eligible repair services may be covered under the plan.

Ring Resizing

Eligible ring resizing may be covered after the initial sizing period described in the plan’s Terms and Conditions.

Cracked or Chipped Stones

Coverage may apply when an eligible stone becomes cracked or chipped.

Certain Stone Loss

Eligible stone replacement may be available when stone loss results from a covered condition.

Refinishing and Polishing

Eligible refinishing and polishing services may help restore the appearance of regularly worn jewelry.

What Is Not Covered

A Jewelry Care Plan is designed primarily for eligible repair and maintenance needs. It does not cover every possible circumstance.

Items that are not covered include:

  • Pre-existing conditions

  • Manufacturer defects (an eligible manufacturing defect may instead fall under SARDIÑA’s one-year limited warranty.)

  • Unauthorized modifications or enhancements

  • Intentional abuse, misuse, or mistreatment

  • Theft

  • Loss of the entire jewelry item

Additional exclusions, limitations, and eligibility requirements apply. The official Terms and Conditions provided with the plan control the coverage.

How the Care Plan Works

1. Select Your Plan

Choose an available 3-year or lifetime JM Care Plan when purchasing eligible jewelry from SARDIÑA Diamonds & Gold.

The care plan must generally be purchased at the time of the jewelry sale.

2. Review Your Coverage

Your selected care plan will appear on your purchase receipt. You will also receive the applicable plan Terms and Conditions explaining the coverage, limitations, and service process.

3. Contact SARDIÑA for Service

When your jewelry needs eligible service, contact SARDIÑA Diamonds & Gold before having work completed elsewhere.

We will review the concern and help coordinate the appropriate repair process.

4. Continue Wearing What You Love

Once the eligible service is completed, your jewelry can return to the moments and memories it was chosen to represent.

Why Add a Jewelry Care Plan?

Potential Repair Savings

An unexpected jewelry repair can be expensive. Eligible covered services may reduce the amount you pay out of pocket.

Convenient Service

Contact SARDIÑA when service is needed, and we will help guide you through the process.

Extended Wear-and-Tear Coverage

Coverage extends beyond what is normally associated with a manufacturer defect warranty.

Transferability

Certain plan benefits may be transferable to a new owner, subject to the applicable Terms and Conditions.

Peace of Mind

Enjoy your jewelry knowing that eligible repair and maintenance support is available when you need it.

FREQUENTLY ASKED QUESTIONS

  • The care plan is offered at the time you purchase eligible jewelry from SARDIÑA Diamonds & Gold.

  • The plan generally must be selected at the time of the original jewelry purchase. Contact us immediately if you recently completed a purchase and have questions about eligibility.

  • Available options depend on the jewelry item. Eligible products may offer a 3-year plan, a lifetime plan, or both.

  • The initial sizing is handled as part of the jewelry purchase when applicable. Additional eligible ring resizing may be covered after the first 60 days, subject to the plan’s Terms and Conditions.

  • No. The care plan does not cover theft or the loss of the entire jewelry item. Separate jewelry insurance should be considered for those risks.

  • Certain stone loss may be covered when it results from an eligible covered condition. Coverage depends on the circumstances and the official Terms and Conditions.

  • Begin by contacting SARDIÑA Diamonds & Gold. Do not authorize repairs through another jeweler before contacting us, as unauthorized work could affect coverage.

  • No. A manufacturer warranty generally relates to defects in materials or workmanship. A JM Care Plan is designed to provide additional eligible repair and service coverage.

  • Yes. Exclusions, limitations, and eligibility requirements apply. The official Terms and Conditions provided at purchase contain the complete plan details.

An engagement ring, anniversary gift, or meaningful piece of fine jewelry becomes part of everyday life.

Adding a Jewelry Care Plan provides another layer of support for the repairs and maintenance that may come with wearing what you love.

Look for the Add a Jewelry Care Plan option on eligible products, or speak with SARDIÑA before completing your purchase.

Protect the Moment—and What Comes After

JM Care Plan is offered by a member of Jewelers Mutual Group, either JM Care Plan, Inc. or JM Care Plan Services, Inc.

Coverage is subject to eligibility requirements, exclusions, limitations, and the applicable Terms and Conditions. The Terms and Conditions provided with the plan control in the event of any difference between this webpage and the plan documents.